Terms

Booking terms and waste guidance

Plain terms for customers booking rubbish removal, skip hire, wait and load, or commercial collections.

Customer terms

Quotes and pricing

Website prices are indicative starting points. Final quotes depend on waste type, weight, volume, access, parking, labour time, location, specialist handling, permits, and disposal route. Majestic Solutions Services may revise a quote if the actual waste differs from the information supplied.

Access and attendance

Customers should provide clear access details before booking. This includes stairs, lifts, long carries, parking limits, loading restrictions, road access, permit needs, locked gates, and whether items are inside or outside the property.

Restricted materials

Customers must declare restricted or specialist materials before collection. Hazardous waste, asbestos, chemicals, fuel, wet paint, gas bottles, clinical waste, and similar materials cannot be accepted through standard non-hazardous waste collection routes.

Skips and equipment

Skip hire is subject to safe placement, access, weight limits, material restrictions, and local authority permit requirements when placed on public highways. Customers are responsible for ensuring the skip is not overloaded and does not contain restricted materials.

Cancellations and changes

Collection changes should be requested as early as possible. Same-day cancellations, failed access, incorrect waste descriptions, or absent site contacts may lead to reasonable charges for vehicle time, labour, or permit costs already incurred.

Privacy

Information submitted through the website is used to respond to enquiries, prepare quotes, and manage bookings. Do not submit sensitive personal information that is not needed for the collection.